Overview
Refrain offers 5 tiers to match your scale:- Community and Pro — for individuals using the CLI or SDK to automate personal workflows.
- Team, Business, and Enterprise — for organizations that need scheduling, remote execution, approval workflows, and a Web Console.
Plans
| Community | Pro | Team | Business | Enterprise | |
|---|---|---|---|---|---|
| Price | $0 | $55/mo | $269/mo | $499/mo | Custom |
| Steps per runbook | 100 | 500 | Unlimited | Unlimited | Unlimited |
| Monthly steps | 300 | 1,500 | 8,000 | 20,000 | Unlimited |
| Job time limit | 10 min | 30 min | 2 hours | 4 hours | 24 hours |
Feature comparison
| Feature | Community | Pro | Team | Business | Enterprise |
|---|---|---|---|---|---|
| Runbook generation / execution | ✓ | ✓ | ✓ | ✓ | ✓ |
| All action types | ✓ | ✓ | ✓ | ✓ | ✓ |
| Deterministic + AI selector resolution | ✓ | ✓ | ✓ | ✓ | ✓ |
| Standard retry (3x) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Template variables, loops, memory ops | ✓ | ✓ | ✓ | ✓ | ✓ |
| Debug logging | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multi-provider AI | ✓ | ✓ | ✓ | ✓ | ✓ |
| Error classification | ✓ | ✓ | ✓ | ✓ | ✓ |
| Agent Fallback | ✓ | ✓ | ✓ | ✓ | ✓ |
| Selector cache | - | ✓ | ✓ | ✓ | ✓ |
| Vision Fallback | - | ✓ | ✓ | ✓ | ✓ |
| Skills (domain plugins) | - | ✓ | ✓ | ✓ | ✓ |
| Stealth mode / proxy | - | ✓ | ✓ | ✓ | ✓ |
| Screenshots | 10 | - | 100 | 500 | Unlimited |
| Self-healing mode | - | - | ✓ | ✓ | ✓ |
| Job scheduling | - | - | ✓ | ✓ | ✓ |
| Remote execution (HTTP API) | - | - | ✓ | ✓ | ✓ |
| HITL approval (Slack/Teams/Discord) | - | - | - | ✓ | ✓ |
| Per-purpose model overrides | - | - | - | ✓ | ✓ |
| Video recording | - | - | - | 10 | Unlimited |
| SAML SSO | - | - | - | - | ✓ |
| Audit log | - | - | - | - | ✓ |
Frequently asked questions
Can I use Refrain for free?
Can I use Refrain for free?
Yes. The Community tier is free and includes core features: runbook generation, execution, all action types, deterministic + AI selector resolution, standard retry, template variables, loops, memory operations, debug logging, multi-provider AI, error classification, and Agent Fallback.
What happens when I exceed my monthly step limit?
What happens when I exceed my monthly step limit?
Execution is not blocked. Steps beyond the included quota are billed as usage-based overage.
Can I switch plans?
Can I switch plans?
Yes. You can upgrade or downgrade at any time. Changes take effect immediately.
What is a 'step'?
What is a 'step'?
A step is a single action in a runbook (click, input, navigate, etc.). Each step execution counts toward your monthly step quota.