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Overview

The Team page lets you manage your organization’s members and their access levels. Invite new members, assign roles, and configure tenant settings.

Roles

Refrain uses a 4-level role hierarchy:
RoleDescription
OwnerFull access. Manage billing, tenant settings, and delete the tenant. Only one owner per tenant.
AdminManage team members, settings, and runbook publishing. Cannot manage billing or delete the tenant.
DeveloperCreate and edit runbooks, run jobs. Cannot manage settings or team.
MemberView runbooks and jobs. Can run jobs but cannot create or edit runbooks.

Permission matrix

ActionOwnerAdminDeveloperMember
Manage billing---
Delete tenant---
Invite members--
Remove members--
Change roles--
Configure settings--
Publish/disable runbooks--
Create/edit runbooks-
Run jobs
View runbooks/jobs

Inviting members

1

Go to Team settings

Navigate to Settings > Team.
2

Click Invite

Click the Invite Member button.
3

Enter details

Enter the email address and select a role.
4

Send invitation

The invited user receives an email with a link. Invitations expire after 7 days.

Managing invitations

ActionDescription
ResendSend the invitation email again
CancelRevoke a pending invitation

Tenant settings

From the Team page, Admins and Owners can also configure:
SettingDescription
Tenant nameDisplay name for the organization
SlugURL identifier (lowercase, hyphens, 3-48 chars)
LanguageDefault language for the tenant (en or ja)